SERVICES • LEADERSHIP

Intelligent Effectiveness Programme™

Discovering and Making the Most of your Team’s Natural Gifts


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Leadership through Intelligent Effectiveness

Kinglake Leadership Solutions Ltd (KLS) have launched Intelligent Effectiveness Programme as part of our mission to improve the communication and personal effectiveness of leaders through insights on interpersonal blind spots.

The Programme

Throughout 2024, we are facilitating some remote Personal Effectiveness Programmes for cohorts of leaders who are eager to optimise their personal and commercial effectiveness. The self-development journey will use innovative approaches including short surveys and video content underpinned by coaching & mentoring to equip leaders with immediately actionable solutions to effect and embed change..

Transactional Communication.

At KLS we believe that effective interpersonal communication is key to individual performance and company performance through creating a psychologically safe culture for people to grow and innovative ideas to flow.

The problem.

An area of self-development that is often overlooked is transactional communication. No one wants to consider themselves to be a bad communicator, however as with all aspects of self-development – we all have interpersonal blind spots. They are the root cause of not seeing eye to eye with colleagues, office conflicts and in some cases result in losing or not winning clients.

Transactional communication is also key to improving productivity. There are 3 things in business that we all recognise are important: communication, communication oh and communication! Within soft skills development, communication skills is generally perceived as one way and there is little focus on transactional (interpersonal one to one) communication which is crucial for professionals to be highly effective, build internal & external relationships founded on trust and sustain a high performing culture.

The Solution.

Cognitive ability together with Emotional Intelligence (EI) drives improved performance personally and corporately.

We believe that EI is the delivery system to drive this performance.

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Emotional Intelligence is overlooked in professional training and if developed to the same level as IQ and maintained through ongoing self-development – creates high performing people and cultures.

Our solution is a remote programme that provides a guided path for this self-development, using the tried and tested framework developed by Eric Berne in the 1960s – Transactional Analysis. It comprises of 5 stages, starting with Freemium and progressing to a Premium managed service for eligible professionals – subject to the outputs in their Transactional Communication evaluation reports. These will be provided following the first two stages of the programme.

The programme includes short surveys and video content underpinned by coaching & mentoring to equip leaders with immediately actionable solutions to effect and embed change.

Why do you need to improve your interpersonal communication?

Increased team and company harmony (Less conflict)
Increased resilience in individuals and teams
Better team collaboration and therefore improved performance
Improved overall well being of team members

Who Will Benefit.

Our Intelligent Effectiveness Programme™ can be applied to all from Senior level executives and managers along with all levels who want to make a significant change to their interpersonal communication effectiveness

There are many reasons why interpersonal communication is important to the success of even the most experienced teams.

Interpersonal communication is like breathing .. we all do it but are we doing it correctly?. By bringing awareness to your own and others communication, we start to be able to understand and improve how we interact. Once we understand, we can then choose better, more intelligent, effective conversation styles. By doing this everyone benefits both professionally and personally. 

Most of all,  our Intelligent Effectiveness Programme  has a positive impact on the bottom line through individual performance
Arrange an appointment to find out more!
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